This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click to enlarge an image in eBay, Firefox does not respond.

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by cor-el

more options

I open up Firefox and go to the eBay website. I click on an item to view the listing. I then click on the image, or the 'Enlarge' icon to view a larger version of the image. The problem is that Firefox does not respond. It comes up with "javascript;" in the little dialogue box that pops up in the bottom left corner.

When I use Internet Explorer, I don't have the problem. Could anyone suggest what is wrong?

I open up Firefox and go to the eBay website. I click on an item to view the listing. I then click on the image, or the 'Enlarge' icon to view a larger version of the image. The problem is that Firefox does not respond. It comes up with "javascript;" in the little dialogue box that pops up in the bottom left corner. When I use Internet Explorer, I don't have the problem. Could anyone suggest what is wrong?

All Replies (1)

more options

Make sure that you do not block JavaScript

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).