This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My auto-detect of city I live in changes constantly. I reset it, with no avail. Why?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by bluekittie

more options

On my home page, I have my city I live in, so I can see the temperature. I set it with the correct information, but the next time I turn it on, I get a different city. This also occurs when I look up something, it list items located near my city; which is also wrong and I have to reset. I am getting tired of resetting my information.

On my home page, I have my city I live in, so I can see the temperature. I set it with the correct information, but the next time I turn it on, I get a different city. This also occurs when I look up something, it list items located near my city; which is also wrong and I have to reset. I am getting tired of resetting my information.

All Replies (2)

more options

Two things can possibly going on.

1. That information might be stored in a cookie on your PC; clear your cookies and that info is gone.

2. Your IP Address. What does this page say where you are?
http://whatismyipaddress.com/