This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot load certain websites, cannot find fix

  • 2 replies
  • 2 have this problem
  • 17 views
  • Last reply by cor-el

more options

I've noticed I cannot load 2 specific websites through Firefox: www.bankofinternet.com and www.quiksilver.com

these sites will not load in any other browser on my computer as well. I've tried loading the pages directly & through google search. I've tried deleting cookies and history and cache, restarting computer.

all other webpages open.

I've noticed I cannot load 2 specific websites through Firefox: www.bankofinternet.com and www.quiksilver.com these sites will not load in any other browser on my computer as well. I've tried loading the pages directly & through google search. I've tried deleting cookies and history and cache, restarting computer. all other webpages open.

All Replies (2)

more options

this is with a MAC by the way

more options

Does it work via Google Translate with a random source language?


Try to disable IPv6.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"