This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tell me how to get rid of pop-up message that happens since I upgraded to the newest Firefox 7

  • 3 replies
  • 32 have this problem
  • 5 views
  • Last reply by Roddy12

more options

I upgraded to Firefox 7.0.1 and every time I try to open up any page I get the following pop-up:

 SECURE CONNECTION FAILED

toolbarqueries.google.com: 443 uses an invalid security certificate. The certificate is only valid for www.google.com (Error code: ssl_error_bad_cert_domain) This could be a problem with the server's configuration or it could be someone trying to impersonate the server.

I upgraded to Firefox 7.0.1 and every time I try to open up any page I get the following pop-up: SECURE CONNECTION FAILED toolbarqueries.google.com: 443 uses an invalid security certificate. The certificate is only valid for www.google.com (Error code: ssl_error_bad_cert_domain) This could be a problem with the server's configuration or it could be someone trying to impersonate the server.

Chosen solution

This is an annoying one and had me "foxed" but I think you shall all find the answer was there on Firefox all the time - UPDATE YOUR FIREFOX. As Firefox suggest, go to top left of screen - you may have to click on the Firefox icon first, but the options "File" through to "Help" should be just beneath it anyway. Click on "Tools", then click on "Options", then select "updates available" - there should be one there, click on that one, then try logging in to the problem website again.

Read this answer in context 👍 1

All Replies (3)

more options

I've been looking for an answer for this problem for several days from firefox, I keep getting this page where the question is asked but whats the answer? I've registered, It's not the clock sync, my google browser works fine, I can say this, that I had a system crash a week or so ago and had to re install Mcafee security, but I can't seem to find anything in the security either. help please shelly b

more options

I found a problem with syncing with my Ubuntu firefox account needed to be made compatible. I just accessed other account and now problem has gone. Hopefully helpful

more options

Chosen Solution

This is an annoying one and had me "foxed" but I think you shall all find the answer was there on Firefox all the time - UPDATE YOUR FIREFOX. As Firefox suggest, go to top left of screen - you may have to click on the Firefox icon first, but the options "File" through to "Help" should be just beneath it anyway. Click on "Tools", then click on "Options", then select "updates available" - there should be one there, click on that one, then try logging in to the problem website again.