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Message saying NS AppsShell not responding

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by cornbrook

cornbrook
cornbrook
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When browsing with Firefox OK for a few pages/links then for no apparent reason it will stop responding and wont open any pages. When Firefox shutdown and try to restart a splash message appears saying Firefox is already running (even though it isnt) and to either shut it down or restart my machine. When I try to shutdown my computer a slash screen appears saying NS AppsShell not responding and I have to switch off manually. I think NS AppsShell is a Mozilla program/file as no problem with browsing with internet explorer

When browsing with Firefox OK for a few pages/links then for no apparent reason it will stop responding and wont open any pages. When Firefox shutdown and try to restart a splash message appears saying Firefox is already running (even though it isnt) and to either shut it down or restart my machine. When I try to shutdown my computer a slash screen appears saying NS AppsShell not responding and I have to switch off manually. I think NS AppsShell is a Mozilla program/file as no problem with browsing with internet explorer

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cornbrook
cornbrook Question owner
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Sorry cor-el but your suggestion makes no differance still same problem in safe mode with add ons disabled. Anything else you could sugest?

cor-el
cor-el
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  • Top 10 Contributor
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See "Hang at exit":

cornbrook
cornbrook Question owner
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Thanks for trying to help but above links offer no resolution either. Have now disabled all add ons and plug ins but still the same problem.