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Firefox crashes (Windows 7, 64-bit, SP1)

  • 2 replies
  • 40 have this problem
  • 16 views
  • Last reply by gbuk2011

gbuk2011
gbuk2011
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Firefox crashes immediately on clicking the icon.

Will not start in safe mode (tried in CLI running "firefox -safe-mode").

Tried deleting the profile directory - did not help.

Tried uninstalling, deleting program directory, re-installing - did not help.

Firefox crashes immediately on clicking the icon. Will not start in safe mode (tried in CLI running "firefox -safe-mode"). Tried deleting the profile directory - did not help. Tried uninstalling, deleting program directory, re-installing - did not help.

Chosen solution

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-b0f9c7e1-dcde-4d6e-bd4c-a6e0a2111027
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

Read this answer in context 👍 2

All Replies (2)

knorretje
knorretje
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Chosen Solution

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-b0f9c7e1-dcde-4d6e-bd4c-a6e0a2111027
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

gbuk2011
gbuk2011 Question owner
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Thanks, I removed vGO SSO and Firefox is able to start now. :-)