Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

myheritage.com has taken over my Google desktop! Went to programs and uninstalled it. It's gone from the programs list, but is STILL on my Google desktop, and everything else that's supposed to be there is not there. Help!

more options

I thought I was just USING myheritage.com, but apparently it installed on my computer, and shows up on my Google desktop in two ways: (1) http://search.myheritage.com and (2) as a yellow bar across the top of the white space that says My Heritage Search. I found it in listed in the Control Panel, clicked on it, and uninstalled it. It completed, doesn't show up in the Control Panel anymore, but is still on my Google desktop -- and everything that I had on Google desktop before is gone!

I thought I was just USING myheritage.com, but apparently it installed on my computer, and shows up on my Google desktop in two ways: (1) http://search.myheritage.com and (2) as a yellow bar across the top of the white space that says My Heritage Search. I found it in listed in the Control Panel, clicked on it, and uninstalled it. It completed, doesn't show up in the Control Panel anymore, but is still on my Google desktop -- and everything that I had on Google desktop before is gone!

All Replies (1)

more options