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a certain website is saying that the browser is not supported, what do i do to fix this?

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by Tim

carrielooney
carrielooney
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An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System.

Browser Requirements to Access this Site (Listed by Operating System).

Supported Microsoft Internet Explorer browsers: Windows XP - Internet Explorer 6.0, 7.0, and 8.0 Windows Vista - Internet Explorer 7.0 and 8.0 Windows 7 - Internet Explorer 8.0

    • Instructions for upgrading Microsoft Internet Explorer browsers: 
   Click this link to access Microsoft's Internet Explorer page.
   Click the "Download" hyperlink.
   Click the "Download" button on the bottom of the page, underneath the "Get Internet Explorer 7" heading.
   Click the "Continue" button. Leave the "Change Language:" option as "English."
   We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.
    • Note that Microsoft does not keep older browser versions available to download from their Web site.

Supported Mozilla Firefox browsers: Windows XP - Mozilla Firefox 3.5.x and 3.6.x Windows Vista - Mozilla Firefox 3.5.x and 3.6.x Windows 7 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.4 - Mozilla Firefox 3.6

Instructions for upgrading Mozilla Firefox browser: 

   Click this link to access http://www.mozilla.com/firefox.
   Click the "Download Firefox" button.
   We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.

Supported Apple Safari browsers: Windows XP - Apple Safari 4.x and 5.x Windows Vista - Apple Safari 4.x and 5.x Windows 7 - Apple Safari 4.x and 5.x Macintosh Operating System 10.6 - Apple Safari 5.x Macintosh Operating System 10.5 - Apple Safari 4.x and 5.x Macintosh Operating System 10.4 - Apple Safari 4.x

Instructions for upgrading Apple Safari browser: 

   Click this link to access http://www.apple.com/safari/download.
   Click the "Download Safari" button.
   We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.

Supported Google Chrome browsers: Windows XP - Google Chrome 6.0.x Windows Vista - Google Chrome 6.0.x Windows 7 - Google Chrome 8.0.x Windows 7 - Google Chrome 7.0.x Windows 7 - Google Chrome 6.0.x Windows 7 - Google Chrome 5.0.x Macintosh Operating System 10.5 - Google Chrome 6.0.x

Instructions for upgrading Google Chrome browser: 

   Click this link to access http://www.google.com/chrome.
   Click the "Download Google Chrome" button.
   We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.

Supported Opera browsers: Windows 7 - Opera 10.x Windows 7 - Opera 9.0.x Macintosh Operating System 10.4 - Opera Mini

Instructions for upgrading Opera browser: 

   Click this link to access http://www.opera.com.
   Click the "Download Opera" button.
   We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.

Supported AOL browsers: Windows Vista - AOL 9.0 Windows Vista - AOL 8.0

  • Compliant Web Browser - Standard

For the past few years, every major Web browser released has been built around a set of open standards designated by the World Wide Web Consortium, a non-profit organization charged with overseeing the continuing development of the Web. What this means is that one piece of code now looks the same on every modern browser, whether it be Internet Explorer, Firefox, Safari, Opera, or others. The majority of our users are using these modern browsers, so we can present content which is optimized for them.

[Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0] [BrowserDetectService:OS[WIN7] browser[FIREFOX] browser version[UNKNOWN] AppName[FAFSA1112] detection status [BLOCKED]]

An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System. Browser Requirements to Access this Site (Listed by Operating System). Supported Microsoft Internet Explorer browsers: Windows XP - Internet Explorer 6.0, 7.0, and 8.0 Windows Vista - Internet Explorer 7.0 and 8.0 Windows 7 - Internet Explorer 8.0 **Instructions for upgrading Microsoft Internet Explorer browsers: Click this link to access Microsoft's Internet Explorer page. Click the "Download" hyperlink. Click the "Download" button on the bottom of the page, underneath the "Get Internet Explorer 7" heading. Click the "Continue" button. Leave the "Change Language:" option as "English." We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly. ** Note that Microsoft does not keep older browser versions available to download from their Web site. Supported Mozilla Firefox browsers: Windows XP - Mozilla Firefox 3.5.x and 3.6.x Windows Vista - Mozilla Firefox 3.5.x and 3.6.x Windows 7 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.4 - Mozilla Firefox 3.6 Instructions for upgrading Mozilla Firefox browser: Click this link to access http://www.mozilla.com/firefox. Click the "Download Firefox" button. We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly. Supported Apple Safari browsers: Windows XP - Apple Safari 4.x and 5.x Windows Vista - Apple Safari 4.x and 5.x Windows 7 - Apple Safari 4.x and 5.x Macintosh Operating System 10.6 - Apple Safari 5.x Macintosh Operating System 10.5 - Apple Safari 4.x and 5.x Macintosh Operating System 10.4 - Apple Safari 4.x Instructions for upgrading Apple Safari browser: Click this link to access http://www.apple.com/safari/download. Click the "Download Safari" button. We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly. Supported Google Chrome browsers: Windows XP - Google Chrome 6.0.x Windows Vista - Google Chrome 6.0.x Windows 7 - Google Chrome 8.0.x Windows 7 - Google Chrome 7.0.x Windows 7 - Google Chrome 6.0.x Windows 7 - Google Chrome 5.0.x Macintosh Operating System 10.5 - Google Chrome 6.0.x Instructions for upgrading Google Chrome browser: Click this link to access http://www.google.com/chrome. Click the "Download Google Chrome" button. We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly. Supported Opera browsers: Windows 7 - Opera 10.x Windows 7 - Opera 9.0.x Macintosh Operating System 10.4 - Opera Mini Instructions for upgrading Opera browser: Click this link to access http://www.opera.com. Click the "Download Opera" button. We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly. Supported AOL browsers: Windows Vista - AOL 9.0 Windows Vista - AOL 8.0 *Compliant Web Browser - Standard For the past few years, every major Web browser released has been built around a set of open standards designated by the World Wide Web Consortium, a non-profit organization charged with overseeing the continuing development of the Web. What this means is that one piece of code now looks the same on every modern browser, whether it be Internet Explorer, Firefox, Safari, Opera, or others. The majority of our users are using these modern browsers, so we can present content which is optimized for them. [Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0] [BrowserDetectService:OS[WIN7] browser[FIREFOX] browser version[UNKNOWN] AppName[FAFSA1112] detection status [BLOCKED]]

All Replies (1)

Tim
Tim
more options

The sites isn't updated to work with Firefox 8. You could use the User Agent Switcher to spoof an earlier Firefox user agent string.

But, eventually the site needs to be updated.