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how to kill a spyware inside mozzila firefox named 7hv.com ( seven visitors) . It gots inside mozzilla and now invaded i. explorer 9 too!

  • 1 reply
  • 38 have this problem
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  • Last reply by 7HV

JoseGeraldoFernandes
JoseGeraldoFernandes
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I need to send you a print screen on a word document with the home page that invaded my mozzila browser but at this space it was not accepted a printscreen please send me an email in order I cana annex the print screen

JoseGeraldo

I need to send you a print screen on a word document with the home page that invaded my mozzila browser but at this space it was not accepted a printscreen please send me an email in order I cana annex the print screen JoseGeraldo

All Replies (1)

7HV
7HV
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Hi jose,

This is a bug of our 7hv.com, which will surely be fixed in our next program release. Please accept our sincerest apologize for the inconvenience at present.

To solve this issue, please try below solution.

1, Open Firefox, and follow the steps in http://support.mozilla.com/en-US/kb/How+to+set+the+home+page to reset your homepage.

If this solution failed, please follow the steps below:

1, Open "My computer", then copy and paste %appdata%\Mozilla\Firefox\Profiles\ into the address bar and press Enter key.

2, Delete all the user.js files in that directory.

3, Open Firefox, and follow the steps in http://support.mozilla.com/en-US/kb/How+to+set+the+home+page to reset your homepage.

We apologize again for all the inconvenience caused by this issue!

Modified by 7HV