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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

malibujohn
malibujohn
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I had a firefox crash, and when I re-open firefox I get a report that says: We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

when I try to click the restart button it just keeps bringing up the same prompt. I've restarted, shut down and done everything I can think of to no success.

I had a firefox crash, and when I re-open firefox I get a report that says: We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. when I try to click the restart button it just keeps bringing up the same prompt. I've restarted, shut down and done everything I can think of to no success.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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See:

malibujohn
malibujohn Question owner
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I have tried to run firefox in safe mode but get the same message.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: