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youtube videos won't play

  • 3 replies
  • 171 have this problem
  • 1 view
  • Last reply by scarletpen

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when I click on a Youtube video the screen is black and nothing plays

when I click on a Youtube video the screen is black and nothing plays

Modified by NoahSUMO

All Replies (3)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


See also:

Try to disable the hardware acceleration in the Flash Player. See:

Flash "Display settings" window:

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I have mac OS 10.6.8. Recently, youtube videos won't play. screen is black. i have loaded and unloaded and loaded flashplayer ad nauseum. if the problem is solved elsewhere (not on youtube), youtube remains unhappy with this exception: SOME videos MAY load but MOST DO NOT.

Fix needed, please!

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And i have done the cache and the cookie solution. we are on round 3 now. i suspect a bug. ?