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Hi, im using ff 8.1, and when i use drop down boxes the options show but it doesnt change when i select an option.

  • 6 replies
  • 4 have this problem
  • 2 views
  • Last reply by cemenson

cemenson
cemenson
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So im using this website, and im not sure if this problem occurs with other website because i havent come across any, but i select the drop down box menu, the options appear, i select an option, but it doesnt actually use my option it just goes back to default. This website is like a form filling interface so i need to save it at the end, but firefox doesnt allow me to do that either. It works on google chrome fine so i doubt its a problem with the website. I have only just installed firefox 8.1 and havent changed any settings or applied any addons.

So im using this website, and im not sure if this problem occurs with other website because i havent come across any, but i select the drop down box menu, the options appear, i select an option, but it doesnt actually use my option it just goes back to default. This website is like a form filling interface so i need to save it at the end, but firefox doesnt allow me to do that either. It works on google chrome fine so i doubt its a problem with the website. I have only just installed firefox 8.1 and havent changed any settings or applied any addons.

Chosen solution

Neither starting Firefox in safe mode or disable hardware acceleration correct the problem.

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All Replies (6)

David McRitchie
David McRitchie
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Please define where to find

  1. this site
  2. other site
  3. drop down box
  4. my option

also you are using 8.0.1 not 8.1

Modified by David McRitchie

cemenson
cemenson Question owner
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Hi, well its a private website run by my company that needs a username and password which i obviously cant give out. If you want to send me some links to a website/s you want me to try out to maybe get a better understanding of the problem?

mskimmyd
mskimmyd
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I'm experiencing this problem as well. it happens to me on all websites, with all drop down menus. Clicking the down arrow allows me to view all the options, but I'm unable to click on any of them. I am, however, able to select different options by using the arrows on my keyboard. This problem also occurs in safe mode.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

mskimmyd
mskimmyd
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Chosen Solution

Neither starting Firefox in safe mode or disable hardware acceleration correct the problem.

cemenson
cemenson Question owner
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still didnt work in either safemode or with hardware acceleration disabled...or both!