I have tried uninstalling and reinstalling Firefox several times. Every time I try to open Firefox I get an error message saying "Close Firefox"," A copy of Firefox is already open. Only one copy of Firefox can be open at a time."
I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying,
"Close Firefox"
"A copy of Firefox is already open. Only one copy of Firefox can be open at a time."
Chosen solution
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
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Chosen Solution
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
That solved the problem. Thank you very much!!!!