This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have HP Simple Pass on my HHP laptop & all saved passwords are no longer avail since updating Firefox.

more options

All of my saved passwords that I could enter by swiping my finger on my HP laptop with SimplePass are no longer useable since updating Firefox. I receive the following error message every time I try to use Simple Pass: "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program,"

All of my saved passwords that I could enter by swiping my finger on my HP laptop with SimplePass are no longer useable since updating Firefox. I receive the following error message every time I try to use Simple Pass: "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program,"

Chosen solution

See -> https://support.mozilla.com/en-US/questions/799388

It looks like Simple Pass is not and will not be updated to work with Firefox > 3.6

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

See -> https://support.mozilla.com/en-US/questions/799388

It looks like Simple Pass is not and will not be updated to work with Firefox > 3.6

more options

Digital Persona got out of the consumer touch pad software business, and HP selected Egistec to handle HP Simple Pass.

https://support.mozilla.com/en-US/questions/808105#answer-173165

http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip