This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

js::types::HashSetLookup<js::types::TypeObjectKey*, js::types::TypeObjectKey, js::types::TypeObjectKey>

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

anjiyoung
anjiyoung
more options

this comes up in my as crash problem. How do I resolve issue. I can use computer in safe mode but not out of it. OK loading Firefox and obtaining webpage but downloading causes crash.

this comes up in my as crash problem. How do I resolve issue. I can use computer in safe mode but not out of it. OK loading Firefox and obtaining webpage but downloading causes crash.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")