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No longer remembers name and password to sign in on ATT

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by Vivek

shcashdan
shcashdan
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For the last 3-4 days, Firefox will no longer remember my email address and password when I sign in on ATT. This is a BRAND NEW problem, small, except that I MISS the convenience of simply clicking "log in."

For the last 3-4 days, Firefox will no longer remember my email address and password when I sign in on ATT. This is a BRAND NEW problem, small, except that I MISS the convenience of simply clicking "log in."

Chosen solution

Also,

Please check if the site is listed in Tools (Alt + T) > Options > Security > Exceptions (under Passwords) and remove it. This manually populated list has sites for which Firefox will never remember passwords . Please also see this for possible causes and solutions.

Options > Security.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Websites remembering you and automatically log you on is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Vivek
Vivek
more options

Chosen Solution

Also,

Please check if the site is listed in Tools (Alt + T) > Options > Security > Exceptions (under Passwords) and remove it. This manually populated list has sites for which Firefox will never remember passwords . Please also see this for possible causes and solutions.

Options > Security.

Modified by Vivek