This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is it that I can recieve my banking information from a website on Internet Explorer but not on FireFox

  • 3 replies
  • 9 have this problem
  • 2 views
  • Last reply by davidbee

pacnredd1
pacnredd1
more options

I can gain access to my bb&t banking account on Internet Explorer but when I try to enter the same website on FireFox the following message appears:

Service Unavailable

The server is temporarily unable to service your request.


Explanation

The server is unable to service a request because a needed resource is unavailable.

Solution

Please try again later.

I can gain access to my bb&t banking account on Internet Explorer but when I try to enter the same website on FireFox the following message appears: Service Unavailable The server is temporarily unable to service your request. Explanation The server is unable to service a request because a needed resource is unavailable. Solution Please try again later.

Chosen solution

can you try it on Firefox 10?

Read this answer in context 👍 1

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Chosen Solution

can you try it on Firefox 10?

pacnredd1
pacnredd1 Question owner
more options

Thanks Swarnava, Your suggestion worked like a charm!

davidbee
davidbee
more options

Hi, I have the same problem, but I have been using firefox 10 for some time. Everything worked well until 3 days ago, when I could not access my internet banking account. As above, I got a service unavailable message from my bank. I can connect with internet explorer and safari. I have removed firefox 10 and reinstalled it, but still can not access my bank. Any ideas