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Firefox has stopped working.

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt_G

vsawyer
vsawyer
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Firefox recently crashed (because I had another program doing too much stuff). After restarting my computer I opened up Firefox and tried loading the tabs I had opened and it didn't work. It just kept loading but never loaded. I tried again to open firefox and this time didn't open up the previous tabs. Again the tab just kept loading but never loaded. Sometimes the page will begin loading but never finish (for example, Facebook will load the basic menu bars and the words but nothing else). I've restarted my computer. I've updated everything. And I'm still getting the same problem. It also is not showing any of the bookmarks in the bar up top. Any help is much appreciated. Thanks.

Firefox recently crashed (because I had another program doing too much stuff). After restarting my computer I opened up Firefox and tried loading the tabs I had opened and it didn't work. It just kept loading but never loaded. I tried again to open firefox and this time didn't open up the previous tabs. Again the tab just kept loading but never loaded. Sometimes the page will begin loading but never finish (for example, Facebook will load the basic menu bars and the words but nothing else). I've restarted my computer. I've updated everything. And I'm still getting the same problem. It also is not showing any of the bookmarks in the bar up top. Any help is much appreciated. Thanks.

All Replies (1)

Matt_G
Matt_G
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Hi vsawyer,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!