This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whats New page keeps loading when starting firefox

  • 2 replies
  • 11 have this problem
  • 3 views
  • Last reply by Simmo7

Simmo7
Simmo7
more options

the page http://www.mozilla.org/en-US/firefox/10.0.2/whatsnew/ keeps on opening when I start Firefox. It also keeps asking the same question about helping to improve Mozilla - Even though I have answered the question several times. I am sick of seeing this same screen, when all I want to do is see my normal homepage prior to doing some browsing. Please help me get rid of this screen.

the page http://www.mozilla.org/en-US/firefox/10.0.2/whatsnew/ keeps on opening when I start Firefox. It also keeps asking the same question about helping to improve Mozilla - Even though I have answered the question several times. I am sick of seeing this same screen, when all I want to do is see my normal homepage prior to doing some browsing. Please help me get rid of this screen.

Chosen solution

See some suggestion from this article 

- Firefox support multiple homepage seprated by '|' symbol
Read this answer in context 👍 1

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Chosen Solution

See some suggestion from this article 

- Firefox support multiple homepage seprated by '|' symbol
Simmo7
Simmo7 Question owner
more options

Thank you, renaming the prefs.js as prefs.js.old and letting Firefox recreate the file fixed the problem.

Regards, Maria