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when I open ftp, instaed of showing my accounts it says "choose account" but will not show any to choose. What's wrong ?

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when I open ftp, instead of showing my accounts it says "choose account" but will not show any to choose. What's wrong ?

when I open ftp, instead of showing my accounts it says "choose account" but will not show any to choose. What's wrong ?

All Replies (3)

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Do you use the FireFTP add-on? or how are you opening ftp?

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Yes I am using the add on. tried re-openning Firefox several times as this had worked in the past. Since I posted the question it has worked OK again, but I would like to find out why it happens in order to stop it doing it again. Mike

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Hard to say. My guess would be that a file was locked or otherwise unavailable for some reason. FireFTP uses Firefox's password database to save your username/login, but I'm not sure where it stores the server information.