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firefox hangs up as still running

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  • Last reply by cor-el

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when firefox closes an error message say it is still running and it can not be opened again.

Using windows 7 professional

when firefox closes an error message say it is still running and it can not be opened again. Using windows 7 professional

All Replies (2)

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Hi Alfred471,

Have you looked at the "Firefox is already running but is not responding" error - How to fix Knowledge Base article? It sounds from your description like this might be what you are experiencing. There can be a few reasons that you'll receive this message. That article will give you plenty of good troubleshooting steps to get back up and running.

Hopefully this helps!

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