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Firefox can't connect, IE can, tried everything in the support articles and nothing worked

  • 4 replies
  • 5 have this problem
  • 3 views
  • Last reply by imkikyo

imkikyo
imkikyo
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Firefox can't connect to the internet, but IE is working just fine. I've tried uninstalling and reinstalling, I tried changing all the firewall settings, I tried disabling DNS prefetch and IPv6, none of it worked. If I try to go to any website Firefox immediately gives me this message: Unable to connect 




         Firefox can't establish a connection to the server at www.google.com.
       




 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
Firefox can't connect to the internet, but IE is working just fine. I've tried uninstalling and reinstalling, I tried changing all the firewall settings, I tried disabling DNS prefetch and IPv6, none of it worked. If I try to go to any website Firefox immediately gives me this message: Unable to connect Firefox can't establish a connection to the server at www.google.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (4)

philipp
philipp
  • Moderator
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please try generally disabling your firewall temporarily and see if that works in order to pinpoint the problem...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

imkikyo
imkikyo Question owner
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Tried disabling the firewall, nothing happened. It's Windows Firewall, nothing special.

imkikyo
imkikyo Question owner
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Removed the rules for Mozilla Firefox from my firewall, but I didn't see any rules for the updater or plugin-container. I opened Firefox again and tried to connect to a website, but the firewall didn't even ask me for permission.