This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why Firefox sometimes gives me a error and say it is running when it is not

littleruffruff
littleruffruff
more options

Sometimes when I close Firefox and then want to re-open it a few minutes later I get a error message said a Firefox is running. So it will not open. I either have to restart my computer or go to IE or Google Chrome to browse the internet. Then after I use the other browsers it will then open. This drives me nuts and I'm about to give up on Firefox. This is the only browser that this happens on. It seems to be happening more often than in the past.

Sometimes when I close Firefox and then want to re-open it a few minutes later I get a error message said a Firefox is running. So it will not open. I either have to restart my computer or go to IE or Google Chrome to browse the internet. Then after I use the other browsers it will then open. This drives me nuts and I'm about to give up on Firefox. This is the only browser that this happens on. It seems to be happening more often than in the past.

All Replies (4)

Infinity-NL
Infinity-NL
more options

When that happens press: ALT-CTRL-DEL, now you have task-manager open; go to processes and find firefox.exe, right-click on it and select "stop/end process". Now you can fire up the fox again ;-)

Midhun M
Midhun M
  • Locale Leader
more options

just go to task manager and end the process FIREFOX.EXE and check if the problem occurs again

Infinity-NL
Infinity-NL
more options

stealing answers from me? pffff ...

littleruffruff
littleruffruff Question owner
more options

Thanks I will try this the next time it happens. But my other question is why is this happening on Firefox. It doesn't seem right that I would need to do this with FF. As I stated in my prior question this is the only browser that this happens on. Why can't FF fix this issue. This drives me nuts. Thanks again.