This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to load yahoo mail I get a warning that I am being redirected. 10-30-12

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by ddbeckwith

more options

I know yahoo mail has had some real issues lately but I lately it has gotten worse with warnings about being redirected by firefox. I have version 16.01. I have used firefox for years and want to continue. I have also used yahoo since its inception. I just want them to paly nice together.

I know yahoo mail has had some real issues lately but I lately it has gotten worse with warnings about being redirected by firefox. I have version 16.01. I have used firefox for years and want to continue. I have also used yahoo since its inception. I just want them to paly nice together.

All Replies (4)

more options

Is it Firefox's infobar coming up? Yahoo does redirect for login; that's normal. If you find that you need to login all the time, that could be the issue described in this thread:

If you want to turn off the redirect warning, you can do that here:

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Warn me when websites try to redirect or reload the page"

Any luck?

more options

The redirect problem seems to be corrected with On the "General" mini-tab, uncheck the box for "Warn me when websites try to redirect or reload the page" .

Thank you

Now if we can correct the issue with having to sign in every couple of minutes or so I would be a happy camper. Could be this is a Yahoo problem. Yahoo has been unstable pretty much all fall, 2012.

I was able to access my yahoo email without all the bells and whistles through http://us.m.yahoo.com/w/ygo-mail/folder.bp%3B_ylt=A2KL8wk3tX5QehcAMxVJ9tw4?f=Inbox&i=0&n=10&srcp=folders&.ts=1350481208&.intl=us&.lang=en.

Spoke to soon. Just received message: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Modified by ddbeckwith

more options

The error message about redirecting in a way that will never complete can indicate a problem with cached files or inconsistent cookies. Try clearing your Firefox cache and deleting your saved cookies for yahoo.com.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your yahoo.com cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

more options

Just a heads-up for anyone else that may be experiencing the same issues with Yahoo mail. I have been in contact with Yahoo help and finally it seems they are willing to accept responsibility for some of this frustration I have experienced. Their latest response to me indicated a problem with synchronization with my account and their server.(whatever that means) Service is not totally corrected but at least now I am able to utilize my yahoo email. Not me browser, not my computer.