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Firefox won´t accept entered verification codes.

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

RoffeB
RoffeB
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On some websites (eBay for example) you have to enter a verification code (to avoid spam messages) to be able to send email to a seller. When I do that in Firefox the website won´t accept my enter and asks me to enter the code (a new one) again. When I execute exactly the same procedure in Internet Explorer there are no such problems. (Firefox ver 16.02.4680. IE ver 8.0.6001.18702.) What shall I do to be able to use Firefox in the same way as IE? Best regards Rolf Bergquist

On some websites (eBay for example) you have to enter a verification code (to avoid spam messages) to be able to send email to a seller. When I do that in Firefox the website won´t accept my enter and asks me to enter the code (a new one) again. When I execute exactly the same procedure in Internet Explorer there are no such problems. (Firefox ver 16.02.4680. IE ver 8.0.6001.18702.) What shall I do to be able to use Firefox in the same way as IE? Best regards Rolf Bergquist

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Also make sure that security software isn't blocking or changing such CAPTCHA images.

RoffeB
RoffeB Question owner
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The problem remains with Firefox in Safe Mode.

rosemary67
rosemary67
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I also have this problem. Is there a simple solution or is the fault with Firefox???

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did You try Safe mode?

Also make sure that your security software (firewall, anti-virus) is blocking such content or is otherwise interfering.