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every few minutes the browser is hung up about few seconds and work again and it happen many times

  • 2 replies
  • 6 have this problem
  • 4 views
  • Last reply by cor-el

tahas
tahas
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hi

please please some body help me .. few days ago there is problem happen with firefox that every few minutes the browser is locking up!! any thing i try do not work on it .. i can't do any thing in it or press any button just MINIMIZE button !!and still lock up about 20-30 seconds and after that work fine afew minuts and happen again every few minutes !!!!! i try update it to final but still have the problem ! i delete it completely and install again and it work fine but after i paste my profile data the problem show again !!

please help me .. what should i do ?! i need my profile without this problem what should i do ?

help me soon please

hi please please some body help me .. few days ago there is problem happen with firefox that every few minutes the browser is locking up!! any thing i try do not work on it .. i can't do any thing in it or press any button just MINIMIZE button !!and still lock up about 20-30 seconds and after that work fine afew minuts and happen again every few minutes !!!!! i try update it to final but still have the problem ! i delete it completely and install again and it work fine but after i paste my profile data the problem show again !! please help me .. what should i do ?! i need my profile without this problem what should i do ? help me soon please

All Replies (2)

dumdidadida
dumdidadida
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Hi,

After updating Firefox you can invoke Reset Firefox, and start afresh while keeping your bookmarks, history etc. To update Firefox: Help (Alt + H) > About Firefox, or download the full installer from https://www.mozilla.org/en-US/firefox/new/

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Modified by dumdidadida

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.