We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Accidentally overwritten my original .json backup. Firefox unable to import recovered bookmark from Bookmark Backup folder in Profiles.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by orija

orija
orija
more options

I accidentally replaced my backup with the current bookmarks while trying to import from it. The original bookmarks were not present in Bookmark Backup in Profiles so I used Recuva for recovery. Now, Firefox gives the 'Unable to process backup file' thingy.

System Restore hasn't helped either.

I accidentally replaced my backup with the current bookmarks while trying to import from it. The original bookmarks were not present in Bookmark Backup in Profiles so I used Recuva for recovery. Now, Firefox gives the 'Unable to process backup file' thingy. System Restore hasn't helped either.

Chosen solution

I managed to recover an undamaged bookmark using the Deep Search option in Recuva, in the Profiles folder.

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such an error can be caused by a corrupted places.sqlite database file, so try to remove all places files in the Firefox Profile Folder and try to restore that JSON backup another time.

You can also try to create a new profile and test if you can restore the JSON backup there.

See:

orija
orija Question owner
more options

Chosen Solution

I managed to recover an undamaged bookmark using the Deep Search option in Recuva, in the Profiles folder.