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The URL's I type in Talk21 are not clickable. They are in Chrome and IE.

  • 4 replies
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  • Last reply by cor-el

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Hi Guys,

When I'm composing a new mail in my Talk21.com account, the url is not clickable. This is not the case if I open Talk21 in Chrome or IE. I have tried on 3 different laptops (Windows 7) and a desktop (XP) to no avail. I am running Firefox 21.0

Thank you for your time.

Regards,

Neil.

Hi Guys, When I'm composing a new mail in my Talk21.com account, the url is not clickable. This is not the case if I open Talk21 in Chrome or IE. I have tried on 3 different laptops (Windows 7) and a desktop (XP) to no avail. I am running Firefox 21.0 Thank you for your time. Regards, Neil.

Chosen solution

There is usually a button bar with buttons to format text like Bold and Italic just above the text area where you compose and edit the message text.
That toolbar may also have a button to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the link text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each (e.g. Insert hyperlink).

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Chosen Solution

There is usually a button bar with buttons to format text like Bold and Italic just above the text area where you compose and edit the message text.
That toolbar may also have a button to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the link text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each (e.g. Insert hyperlink).

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Different "rich text" editors handle URLs differently. Some may convert them to links immediately, some may convert them when you Save a draft, and some might just leave them.

Usually there is a link button among the formatting buttons that you can use to insert a link. Since I don't have a Talk21 account, I've attached a graphical example of how it works on Yahoo! mail.

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Thanks guys. Have used the 'chain' to insert a clickable link. Is this a safety feature of Firefox that this does not happen automatically like it does in IE and Chrome? Thank you again for the super quick response!  :-)

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You're welcome

This is likely a limitation of the JavaScript code used by websites to automatically create a hyperlink that works for IE and possibly Google Chrome, but doesn't support Firefox.