How can I save my bookmarks if I uninstall and then re-install Firefox?
Firefox was slow to load pages yesterday and today it wouldn't load. I am using explore to send this. I've restarted the computer, cleared all history, reset Firefox to no avail. It won't connect to any internet page. No not responding message in sight and it doesn't keep trying to load. The circle goes around once and then stops. I don't know much about computers but maybe I need to uninstall Firefox? If so, where do the bookmarks go? Is there some way to save them? Thanks for being out there. :-) Elaine PS: the educated guess info button below doesn't work either.
Chosen solution
On second read, reinstalling doesn't usually have much effect unless the program files have become corrupted somehow. Did you try this article: Firefox can't load websites but other browsers can?
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If you only need to save bookmarks, try this:
Open your current Firefox settings (AKA Firefox profile) folder using
Help > Troubleshooting Information > "Show Folder" button
In the folder that opens, double click the bookmarkbackups folder.
Copy all the files here to a safe location, e.g., USB flash drive, your Dropbox account, attach to an email and send to your webmail account, etc. Although in theory you only need the latest one, in case that is corrupted, take them all.
If other data is also of interest, such as history, saved passwords, add-on settings, etc.:
You may want to copy more files. This article may help in identifying what would be useful later: Recover important data from an old profile.
Finally, you could consider this program, which I haven't tried myself: MozBackup - Backup tool for Firefox and Thunderbird.
Chosen Solution
On second read, reinstalling doesn't usually have much effect unless the program files have become corrupted somehow. Did you try this article: Firefox can't load websites but other browsers can?
Hello J, That was a fantastic reference. I ran into this problem years ago and somehow, after a long night, I bumped into the solution. Following your advice (also your hint helps below on the bookmarks) was to the point and is useful for future incidences so I've saved the page to my desktop. Thank you so much! I really appreciate you taking the time, being so prompt and for sharing your knowledge. Elaine