This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm on OSX Snow Leopard, since Firefox BLOCKED Quicktime 7.7.0 it no longer functions with Firefox! You cannot update quicktime! How can you fix this?

bfipke
bfipke
more options

On June 28th Firefox blocked "vulnerable" versions of quicktime as per this BLOCK REQUEST: https://bugzilla.mozilla.org/show_bug.cgi?id=837377

Versions 7.7.0 or LOWER are blocked. You get this message when you try to "update" them if you have SNOW LEOPARD or LION: QuickTime Plugin 7.7.0 and lower (click-to-play), Mac OS X has been blocked for your protection.

This would be fine if you could UPDATE quicktime 7 to 7.7.1 or higher but if you have any other mac operating system other then MOUNTAIN LION, this is NOT possible! The highest version available is 7.6.6. Therefor this block is preventing any user with FIREFOX and SNOW LEOPARD or LION from using any Quicktime plug-in's. PLEASE FIX THIS ITS VERY ANNOYING. Thank you.

On June 28th Firefox blocked "vulnerable" versions of quicktime as per this BLOCK REQUEST: https://bugzilla.mozilla.org/show_bug.cgi?id=837377 Versions 7.7.0 or LOWER are blocked. You get this message when you try to "update" them if you have SNOW LEOPARD or LION: QuickTime Plugin 7.7.0 and lower (click-to-play), Mac OS X has been blocked for your protection. This would be fine if you could UPDATE quicktime 7 to 7.7.1 or higher but if you have any other mac operating system other then MOUNTAIN LION, this is NOT possible! The highest version available is 7.6.6. Therefor this block is preventing any user with FIREFOX and SNOW LEOPARD or LION from using any Quicktime plug-in's. PLEASE FIX THIS ITS VERY ANNOYING. Thank you.

All Replies (2)

user633449
user633449
more options

This is a click to play block, so you can still use the plugin, you just have to click to activate it. Why do I have to click to activate plugins?

christopher.fabela
christopher.fabela
more options

I have the same problem, but activating the plugin does not do anything.