I am unable to open or open the containing folder of information I have downloaded!
When I download a file it appears in the download list but I am unable to do anything with it or copy it to another location.
Chosen solution
It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files
- browser.download.manager.scanWhenDone
All Replies (2)
Has the file been transferred completely? Can you open the map, containing it?
see for some more details and suggestions:
Chosen Solution
It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files
- browser.download.manager.scanWhenDone