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Fix error message MSVCP71.dll

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

jharris854
jharris854
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Windows 8 getting error message MSVCP71.dll This is a new computer. Downloaded mozilla firefox, uninstalled it and reloaded it. No help. Thank you for any help.

Windows 8 getting error message MSVCP71.dll This is a new computer. Downloaded mozilla firefox, uninstalled it and reloaded it. No help. Thank you for any help.

All Replies (2)

kobe
kobe
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Hi can you follow the instructions below to fix this error, you need to run sfc /scannow

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.