This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot use Citrix with Firefox 22 or 23!!!! Why not. 21 is fine.

  • 1 reply
  • 7 have this problem
  • 2 views
  • Last reply by philipp

more options

I have used Firefox as my web browser for years. I also have a CITRIX connection to my work computer. I had no problems until Firefox 22 automatically updated. Working with my IT support through work, we determined that Firefox 22 would not allow my Citrix connection to connect. So I uninstalled 22 and reinstalled Firefox 21. No problem, except that my computer automatically updates Firefox whenever I shut down. Now there is Firefox 23, and my Citrix connect still does not work. WHY?

If this cannot be fixed, I will be forced to switch my web browser. I cannot always uninstall the current Firefox and reinstall version 21 whenever I need to use Citrix.

I have used Firefox as my web browser for years. I also have a CITRIX connection to my work computer. I had no problems until Firefox 22 automatically updated. Working with my IT support through work, we determined that Firefox 22 would not allow my Citrix connection to connect. So I uninstalled 22 and reinstalled Firefox 21. No problem, except that my computer automatically updates Firefox whenever I shut down. Now there is Firefox 23, and my Citrix connect still does not work. WHY? If this cannot be fixed, I will be forced to switch my web browser. I cannot always uninstall the current Firefox and reinstall version 21 whenever I need to use Citrix.

All Replies (1)

more options

hello, other users reported that it's possible to work around issues with the citrix ica plugin by using citrix receiver instead: https://www.citrix.com/downloads/citrix-receiver.html