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Web pages do not load properly in FF after removal of mixidj 18. Some pages load properly if I click refresh but others will not load properly at all. Help

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  • Last reply by cor-el

ramirezrj
ramirezrj
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I have tried all the suggested solutions in the forums and online. Nothing works not even temporarily as some people have mentioned. Most websites will load properly if I click on the refresh button however there are some websites such as CBS sports, Hotmail, and the mozilla support website that will not load properly at all. This started happening after I removed mixidj 18 and other toolbars and spyware that were loaded on my computer as bloatware from other legitimate software. Any and all suggestions are appreciated. Thanks

I have tried all the suggested solutions in the forums and online. Nothing works not even temporarily as some people have mentioned. Most websites will load properly if I click on the refresh button however there are some websites such as CBS sports, Hotmail, and the mozilla support website that will not load properly at all. This started happening after I removed mixidj 18 and other toolbars and spyware that were loaded on my computer as bloatware from other legitimate software. Any and all suggestions are appreciated. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Which changes did you make to remove MixiDJ?

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.