This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox runs slow on pc?

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by cor-el

more options

hii i am new to firefox :) i am using google chrome on my pc cause firefox runs slow on my pc ?? my pc specs intel core i3 540 2gb ram

today i try firefox on laptop it runs too too fast :O my laptop specs intel core i3 2370M 8gb ram

i am using same connection for pc and laptop :) for pc i am using ethernet cable :)

hii i am new to firefox :) i am using google chrome on my pc cause firefox runs slow on my pc ?? my pc specs intel core i3 540 2gb ram today i try firefox on laptop it runs too too fast :O my laptop specs intel core i3 2370M 8gb ram i am using same connection for pc and laptop :) for pc i am using ethernet cable :)

All Replies (2)

more options

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

more options

How slow in Firefox running?


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.


It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: