We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

ymwong
ymwong
more options

I did not leave a movie site MOV POD so it stayed on that page overnight. Every time I submit a crash report, it says successfully submitted but when the computer is restarted, the crash report is back.

I did not leave a movie site MOV POD so it stayed on that page overnight. Every time I submit a crash report, it says successfully submitted but when the computer is restarted, the crash report is back.

Chosen solution

Have you tried rebooting the computer? Try to Start Firefox in Safe Mode. The last resort is to Reset Firefox. Let us know how things turn out.

Read this answer in context 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Have you tried rebooting the computer? Try to Start Firefox in Safe Mode. The last resort is to Reset Firefox. Let us know how things turn out.