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How do I get Java 7 to work with my remote access token to Kaiser on my Mac 10.7.5?

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by guigs

eeg0
eeg0
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Since I updated Java last week I do longer can get to my Health Connect Site. I get to the page for Java and hit run. Then a window opens, it starts to transfer data. Then it stops and says error. I have gone thru Kaiser's IT and Apple Support. Both tried and could not correct the problem. I have been getting on this site with Firefox for over 2 years. How do I correct this problem with Java or Firefox?

Since I updated Java last week I do longer can get to my Health Connect Site. I get to the page for Java and hit run. Then a window opens, it starts to transfer data. Then it stops and says error. I have gone thru Kaiser's IT and Apple Support. Both tried and could not correct the problem. I have been getting on this site with Firefox for over 2 years. How do I correct this problem with Java or Firefox?

All Replies (1)

guigs
guigs
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Hi eeg0, Thank you for posting your question. In order to better assist you, please provide the following troubleshooting information:

If you need any help, we are happy to help.