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Hi, When downloading mail. I a message saying that no space on my disk. There is 20.6GB. Already turned on an off the computer. Pls help

  • 5 replies
  • 45 have this problem
  • 39 views
  • Last reply by RDKS

RDKS
RDKS
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Hi, I gave given a Gmail email address because I have problem downloading my mail to Thunderbird. Details: Operating system: Windows XP. Thunderbird version: 24.3.0 When trying to get mail, I get the message: "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." Free space on my disk is 20.6 GB. I have cleared my trash folders, and turned off and on the computer. Did not work. I worked perfectly until about 10 hours ago, before I have turned my computer off for night tome. Please help. David

Hi, I gave given a Gmail email address because I have problem downloading my mail to Thunderbird. Details: Operating system: Windows XP. Thunderbird version: 24.3.0 When trying to get mail, I get the message: "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." Free space on my disk is 20.6 GB. I have cleared my trash folders, and turned off and on the computer. Did not work. I worked perfectly until about 10 hours ago, before I have turned my computer off for night tome. Please help. David

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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What is the size of your Inbox and other mail folders? What is your account type - POP or IMAP?

RDKS
RDKS Question owner
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Account type: POP I did not find a quick way to see the size of my mail folders, but it should be really large as it is used for many years.

christ1
christ1
  • Top 25 Contributor
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My best guess is that you hit some sort of limit, either file size or no. of messages in a folder.

Take a look at the archive feature and cut your large folders into smaller pieces.

http://support.mozillamessaging.com/en-US/kb/archived-messages

Manually creating subfolders and move messages there will do the same thing. When moving a large no. of messages select the messages you want to move, then right-click - Move To.

Before doing anything else, make sure to create a full backup of your profile folder.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

RDKS
RDKS Question owner
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Every mail that I get is moved to LOCAL FOLDERS in within Thunderbird. I emptied the inbox. Inbox folder properties it says "number of messages 0. size on disk 4.0 GB". It looks odd to me.

RDKS
RDKS Question owner
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Well, I have solved the problem. I suspected that the situation of having an empty account inbox of 4.0 GB size is peculiar. I used File>compact folders on the problematic empty folder, and got 251KB size zero messages folder. Now the problem disappear. Thanks to all those who tried to help.