This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to perform a new install while keeping book marks, addons etc?

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

I need to perform a new install and I would like to retain my personal information, book marks etc. I know that such info is stored separately and want to use it in the new install. How can I do it?

I need to perform a new install and I would like to retain my personal information, book marks etc. I know that such info is stored separately and want to use it in the new install. How can I do it?

Chosen solution

Your personal data is kept in your profile. This folder is normally left intact when uninstalling Firefox, unless you check the "Remove my Firefox personal data" option.

Also note that most problems with Firefox are contained in the profile folder. You can get a fresh start while retaining things like bookmarks and passwords by resetting Firefox.

Read this answer in context 👍 3

All Replies (2)

more options

Chosen Solution

Your personal data is kept in your profile. This folder is normally left intact when uninstalling Firefox, unless you check the "Remove my Firefox personal data" option.

Also note that most problems with Firefox are contained in the profile folder. You can get a fresh start while retaining things like bookmarks and passwords by resetting Firefox.

more options

Why do you want to do a new install of Firefox

Are there any problems with the current Firefox 28 release?