This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Search hijack by conduit (/questions/968030/)

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Everytime I try to open Firefox, an icon with a magnifying glass appears instead. How can I get rid of this?

Everytime I try to open Firefox, an icon with a magnifying glass appears instead. How can I get rid of this?

All Replies (1)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.