This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using tab groups but Firefox 28.0 crashes and even can not save all tabs in archive recently

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by Moses

Zeit1
Zeit1
more options

Hi. I installed tab groups addon on my firefox 28.0 (firefox portable version) and each group has its tabs. of course. Problem is that Firefox crashes when i work on a group with the tabs and even can not save all tabs in archive as MAFF recently too. When i try to save all tabs in archive as... i choose the name and hit save and wait but after some time this crashes too. Last time i saved all my tabs and groups as MAFF or other file was end of april and since then i can not save them anymore because of the crashing.

I read on the help site to delete Firefox then reinstall ect. to fix problems but I DO NOT want to erase my groups with their tabs as i chose this solution working with group tabs as it would be to hard on my cpu when i use for each group a different browser for example.

Please help me fix this problem with the crashes but without loosing my groups and its tabs as they are all important and do not wish to erase them as i use them all.

Thanks and hope for a soon reply :)

Hi. I installed tab groups addon on my firefox 28.0 (firefox portable version) and each group has its tabs. of course. Problem is that Firefox crashes when i work on a group with the tabs and even can not save all tabs in archive as MAFF recently too. When i try to save all tabs in archive as... i choose the name and hit save and wait but after some time this crashes too. Last time i saved all my tabs and groups as MAFF or other file was end of april and since then i can not save them anymore because of the crashing. I read on the help site to delete Firefox then reinstall ect. to fix problems but I DO NOT want to erase my groups with their tabs as i chose this solution working with group tabs as it would be to hard on my cpu when i use for each group a different browser for example. Please help me fix this problem with the crashes but without loosing my groups and its tabs as they are all important and do not wish to erase them as i use them all. Thanks and hope for a soon reply :)

All Replies (1)

Moses
Moses
  • Moderator
more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.