DeepL Pro Web Translator

Dear Sir, dear Madame, I have been using the DeepL Pro web translator for a few months now, and it worked without any problems for the first few weeks! But from one day t… (read more)

Dear Sir, dear Madame, I have been using the DeepL Pro web translator for a few months now, and it worked without any problems for the first few weeks! But from one day to the next it crashed regularly and often. and it was impossible to work with it. The DeepL support team tried very hard, but they couldn't find any errors! However, they did point out that another application might be interfering. That's when I thought about all the Firefox updates. Could it be that one of the updates loaded something that DeepL doesn't like? It's just a guess, but no one could give me other explanation!

So I ask you to check if this assumption is true! You are my last resort! Best regards, Peter Prokesch

Asked by Peter 3 hours ago

I want my files to always be saved as HTML not htm

How do you get your files saved as html and not htm someone said they found a file of /etc/mime.types and had to change htm html shtml to html htm shtml in order for w… (read more)

How do you get your files saved as html and not htm someone said they found a file of /etc/mime.types

and had to change htm html shtml to

html htm shtml in order for wep pages to be now saved as html

the mimetypes assoication is found in mimetypes.rdf which is now apparently handlers.json

i cant find however htm html shtml so i can change it

another link also said this can be found through firefox, tools, options

but i dont see options after selecting tools

someone plese help me

Asked by Faerie Caster 5 hours ago

Last reply by Faerie Caster 57 minutes ago

We can't automatically get your browser's troubleshooting data

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual ste… (read more)

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

Asked by Sterrence 4 hours ago

Last reply by Sterrence 2 hours ago

Search buttons no longer open website automatically

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can ha… (read more)

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can have it empty, and select a search option, say, Youtube, and it'll open up YouTube. If you have a search term in the search window, obviously it'll open youtube in the search page with those search terms. I've used this for years and years to quickly go to pages such as YouTube, Amazon, etc, without having to have a separate bookmark.

Now, if you have the search bar empty and click on YouTube, or Amazon, or any other installed search option, it doesn't default open that page. It only opens when you have something typed into this.

Idk if this is a "feature update" or bug, but it's worked the same way for years, and now no longer does.

Asked by drummerdude152002 2 hours ago

Firefox seems to be broken!

Hi there, I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious. I running Windows 10, fully updated, on a laptop. I h… (read more)

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Asked by derekalan999 4 days ago

Last reply by derekalan999 2 hours ago

Cannot receive or send email

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked… (read more)

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

Asked by sharyn.felton 4 hours ago

Last reply by sharyn.felton 4 hours ago

Firefox updates everytime I restart the Pc and loses all preferences and personalization.

Hello everyone, Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and b… (read more)

Hello everyone,

Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and browser preferences. It retains extensions, bookmarks and passwords, but the rest is always gone. I reinstalled, refreshed, deleted everything and everytime I try to reinstall, it happens ALL over again. Can anyone help me?

Asked by Mauricio Leite 5 hours ago

New iOS Firefox bug

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented. If I had a tab with the homepage, if I leave that tab and return… (read more)

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented.

If I had a tab with the homepage, if I leave that tab and return to it, the home page with its 16 shortcuts is gone, and all that appears is a blank, grey page-- and nothing is clickable on that blank page. So I have to delete the non-functioning home-page and create a new one.

There was no option to classify this post as a bug report.

Asked by jonstubbs1 5 hours ago

Installing Thunderbird

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to … (read more)

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to get Thunderbird to work. I think I'm not getting the settings correct, so need help. I can be reached at my email address, or preferably from a live person at 937-416-9479. Thank you - Bob Baldwin

Asked by rbaldwin2 6 hours ago

troubleshoot mode then Refresh Refresh

My firefox frequently, several times a week, locks it configuration information and that of the add ins. One of the symptoms of this is a number of sites will not let me… (read more)

My firefox frequently, several times a week, locks it configuration information and that of the add ins. One of the symptoms of this is a number of sites will not let me enter passwords. I also use "Update Scanner" add-in and when the sites that I am monitoring do not show up in the sidebar, I know that it has happened again.

The only way that I have found to fix it, other than a clean install after deleting all vestiges of of it on the computer and registry etc. Is to Enter Troubleshoot Mode and then use the options to Refresh, and Refresh again. I then have to configure everything else from the settings page and the configure toolbar.

I have started up in troubleshoot mode, removed all addins, done clean installs, Yet I still have the problem. I am sure that the problem something with my computer setup. As I have other machines that do not have this problem.

I would like to get some guidance of ways to figure this out.

Asked by tweiner 6 hours ago

Compacting folders loses all email content from inbox

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed. Can still see conten… (read more)

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

Asked by cwr1946 10 hours ago

Anyone else having trouble logging into Chase's Web site?

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem. My sist… (read more)

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem.

My sister was having no problem logging into Chase with her 8th gen iPad until about a week ago (my apologies, I don't know the exact day). She tried to log in, and the Web site took her to the system requirements page.

The weird thing is, her system was fine according to their list. But she updated to the latest iOS (18-something) and then the latest Firefox for iOS 129.0.1 (she doesn't like .0 versions and always waits for .0.1).

She got the same error.

Chase insists that the problem is hers. Personally, I don't trust a corporation that big farther than I can throw their combined offices on the planet. Is anyone else getting this problem?

Again, I am not looking for a fix at the moment, just looking to find out if the problem really is in her set.

Thank you.

Asked by khindall 8 hours ago

Folder Compacting renders emails unreadable

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting … (read more)

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting thousands of old emails from my inbox, followed by a folder compacting.

Now, many of the remaining messages are unreadable. Most appear to be blank /empty, while some appear as gibberish text. I've tried repairing the folder using the tool in Folder Properties. That may have made the problem worse.

Asked by atscomms 1 day ago

Last reply by atscomms 8 hours ago

Never stops downloading emails

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have … (read more)

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have used this program for many years, but this problem happened in the last few weeks, it's crazy slow

Asked by rectangleny 10 hours ago

Thunderibrd upgrade (sluggish now and crashing...)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway... Thunderbird on my syst… (read more)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Asked by johne53 1 week ago

Last reply by johne53 10 hours ago

"Mail To" does not work

Not sure if this is Thunderbird or Windows 11. I use to be able to go to a web page in a browser and share it via "Send to Mail" Extension. It would open my default email… (read more)

Not sure if this is Thunderbird or Windows 11. I use to be able to go to a web page in a browser and share it via "Send to Mail" Extension. It would open my default email program and a new email with the URL of the page I'm on already in the message area of the new email. It is not working now, likely since I upgraded to Win 11.I've been to the Default Apps settings and set all mail extensions to Thunderbird and the problem remains. It doesn't matter what browser I use, I've tried 3 different ones. My default browser is Firefox and it is up to date. I've tried other Mail To extensions in all the browsers and none work. When I try to do this, I see a message that says opening Default Mail Handler, then nothing happens, nothing opens. All I can do is copy the URL of the page I want to send and paste it into a new email I've opened by manually opening Thunderbird.

Suggestion are appreciated.

Asked by kbrick66 11 hours ago

hibid.com will not open in Firefox but will open on Edge. I am not using private browser mode

hibid.com will not open in Firefox but will open on Edge. I am not using private browser mode. I have manually typed in the username and password / I have closed the wind… (read more)

hibid.com will not open in Firefox but will open on Edge. I am not using private browser mode. I have manually typed in the username and password / I have closed the window and tried again.

Asked by H R 11 hours ago