Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Main page opens but i can not see any of my folders

  • 6 odpovědí
  • 1 má tento problém
  • 25 zobrazení
  • Poslední odpověď od sfhowes

more options

Today I opened Thunderbird as I always do and the page popped up but none of my account folder are showing on the left side as normal. both sets of folders are gone. How do I get them to show up. I have a screen print to show.

Today I opened Thunderbird as I always do and the page popped up but none of my account folder are showing on the left side as normal. both sets of folders are gone. How do I get them to show up. I have a screen print to show.

Všechny odpovědi (6)

more options

From the menu bar select View-Layout-Folder Pane

No menu bar? Press the alt key.

more options

I have no files on the left side? I tried View-Layout-Folder Pane, that is not the problem. my accounts are not there. but when I hit write mail the email box comes up and I can send email.

more options

What about View-Folders-All

more options

You might have to delete some files from the profile folder (they will be automatically recreated when you restart TB):

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

Select Help/Troubleshooting Information, click Show Folder, exit TB, and delete or move these files: folderTree.json, directoryTree.json, localstore.rdf, panacea.dat.

more options

That did not work either.

We did reboot computer, after 3rd try again, the files showed back up!

more options

It looks like something was quarantining your mail folders, preventing TB from displaying them. Do you use an antivirus program and allow it access to the TB profile?