Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Mozilla started crashing more times than it should within a day for it happens almost daily, only after I updated to FF 29.0.1

  • 1 odpověď
  • 7 má tento problém
  • 13 zobrazení
  • Poslední odpověď od John99

more options

When I try to send a report due to random page blackouts (black screen on the page, but things like tabs, toolbars etc can still be seen), it will also crash within minutes.

Here's my crash reports:

bp-64e376b0-9317-408a-bb47-27a382140606 06/06/2014 01:36 PM bp-d5682cbb-7849-4b4e-a581-24c6a2140605 05/06/2014 11:37 PM bp-8030bfcd-8449-46d7-8eca-9e6e72140605 05/06/2014 04:44 PM bp-a81013d6-a2e9-4e62-98f8-da7352140603 03/06/2014 08:10 PM bp-c6e79297-21ac-4975-b9b8-9bd952140531 31/05/2014 10:35 PM bp-2a734795-4776-47fd-806c-cd5a62140530 31/05/2014 12:53 AM bp-5530c863-0b84-406a-8703-e14d82140530 30/05/2014 10:19 AM bp-f6877f50-a8cd-4cdc-8ef5-b44692140529 29/05/2014 03:33 PM bp-5b666624-7b13-4769-bcd2-b5e362140528 28/05/2014 11:11 PM

I un-ticked the 'use hardware acceleration' just in case, and I don't use McAfee at all.

When I try to send a report due to random page blackouts (black screen on the page, but things like tabs, toolbars etc can still be seen), it will also crash within minutes. Here's my crash reports: bp-64e376b0-9317-408a-bb47-27a382140606 06/06/2014 01:36 PM bp-d5682cbb-7849-4b4e-a581-24c6a2140605 05/06/2014 11:37 PM bp-8030bfcd-8449-46d7-8eca-9e6e72140605 05/06/2014 04:44 PM bp-a81013d6-a2e9-4e62-98f8-da7352140603 03/06/2014 08:10 PM bp-c6e79297-21ac-4975-b9b8-9bd952140531 31/05/2014 10:35 PM bp-2a734795-4776-47fd-806c-cd5a62140530 31/05/2014 12:53 AM bp-5530c863-0b84-406a-8703-e14d82140530 30/05/2014 10:19 AM bp-f6877f50-a8cd-4cdc-8ef5-b44692140529 29/05/2014 03:33 PM bp-5b666624-7b13-4769-bcd2-b5e362140528 28/05/2014 11:11 PM I un-ticked the 'use hardware acceleration' just in case, and I don't use McAfee at all.

Zvolené řešení

Hi allykoosh

That is not a crash signature that I see any related bugs for and nothing obvious to me as to any workaround. Apparently for some reason the javascript compiler is running into problems.

Can I ask you to troubleshoot by running Firefox in its safe mode and with all plugins disabled.

Doing so may prevent crashes & so give me a clue as to what is the cause, or may result in a Crash Id with a different signature that I find more helpful.

Please post back with how you get on. If it crashes then paste in another couple of crash reports.


For forum cross referencing purposes

  • Your Reports for Crash IDs
    bp-64e376b0-9317-408a-bb47-27a382140606
    bp-d5682cbb-7849-4b4e-a581-24c6a2140605
    bp-8030bfcd-8449-46d7-8eca-9e6e72140605 etc ....
  • Crash Signature: JSC::Yarr::Vector<JSC::Yarr::YarrGenerator<int>::YarrOp, int>::append<JSC::Yarr::YarrGenerator<int>::YarrOp>(JSC::Yarr::YarrGenerator<int>::YarrOp const&) </li>
  • Notes
    no related bug reports.
    15 Addons. RocketDock.dll no version information etc.
Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (1)

more options

Zvolené řešení

Hi allykoosh

That is not a crash signature that I see any related bugs for and nothing obvious to me as to any workaround. Apparently for some reason the javascript compiler is running into problems.

Can I ask you to troubleshoot by running Firefox in its safe mode and with all plugins disabled.

Doing so may prevent crashes & so give me a clue as to what is the cause, or may result in a Crash Id with a different signature that I find more helpful.

Please post back with how you get on. If it crashes then paste in another couple of crash reports.


For forum cross referencing purposes

  • Your Reports for Crash IDs
    bp-64e376b0-9317-408a-bb47-27a382140606
    bp-d5682cbb-7849-4b4e-a581-24c6a2140605
    bp-8030bfcd-8449-46d7-8eca-9e6e72140605 etc ....
  • Crash Signature: JSC::Yarr::Vector<JSC::Yarr::YarrGenerator<int>::YarrOp, int>::append<JSC::Yarr::YarrGenerator<int>::YarrOp>(JSC::Yarr::YarrGenerator<int>::YarrOp const&) </li>
  • Notes
    no related bug reports.
    15 Addons. RocketDock.dll no version information etc.