Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

The Sync is not restoring my saved bookmarks

  • 1 odpověď
  • 15 má tento problém
  • 5 zobrazení
  • Poslední odpověď od guigs

more options

I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

Zvolené řešení

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already?

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected. 

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recovering important data from an old profile

I am sorry that I could not be more helpful.

Přečíst dotaz v kontextu 👍 2

Všechny odpovědi (1)

more options

Zvolené řešení

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already?

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected. 

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recovering important data from an old profile

I am sorry that I could not be more helpful.