Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Lost sync data after pass reset. Still have data on android. How to retrieve?

  • 2 odpovědi
  • 1 má tento problém
  • 22 zobrazení
  • Poslední odpověď od yellowmatter

yellowmatter
yellowmatter
more options

After resetting Windows, installed Firefox and turned on sync. Had to reset my password and, not knowing, lost my synced data, and had no backup. But my data still shows on firefox on my android smartphone, how can i retrieve it? I turned off wifi in case it syncs and i lose everything.

After resetting Windows, installed Firefox and turned on sync. Had to reset my password and, not knowing, lost my synced data, and had no backup. But my data still shows on firefox on my android smartphone, how can i retrieve it? I turned off wifi in case it syncs and i lose everything.

Všechny odpovědi (2)

Jyotsna Gupta
Jyotsna Gupta
more options

Please refer to this linkhttps://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync. This will explain how to sync and take a look at this to help you pick what you want to sync https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox?redirectlocale=en-US&redirectslug=how-do-i-choose-what-types-information-sync-firefo#w_what-types-of-information-can-i-share-across-my-devices If all this does not work, please report back.

yellowmatter
yellowmatter Autor dotazu
more options

Did you read my post? What i want to know is if i login on my phone after a reset, all the data that is on there will go away, since resetting the password clears everything that is stored on the servers. I tried connecting my phone to the pc to retrieve the data but after searching for mozilla and firefox i couldn't find anything that seems to be it.