Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Collected addresses book missing. Thunderbird lost all contacts except for Personnal addresses book.

  • 2 odpovědi
  • 2 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od dzaharia

dzaharia
dzaharia
more options

Hi,

I've been using Thunderbird for at least a year and I had two default addresses books: Personnal addresses and Collected addresses. Now, Collected addresses is gone and all the contacts that were in it are not recognized anymore when writing a new e-mail. I made some research and found that these e-mail are stored in history.mab. I found the file and all the contacts are there it's just that Thunderbird is not reading it. How can I recover these contacts?

Thank you!

Hi, I've been using Thunderbird for at least a year and I had two default addresses books: Personnal addresses and Collected addresses. Now, Collected addresses is gone and all the contacts that were in it are not recognized anymore when writing a new e-mail. I made some research and found that these e-mail are stored in history.mab. I found the file and all the contacts are there it's just that Thunderbird is not reading it. How can I recover these contacts? Thank you!

Všechny odpovědi (2)

Zenos
Zenos
more options

This a puzzle because if Collected Addresses (aka history.mab) doesn't exist, Thunderbird will create it. So you sort of can't not have a history.mab file.

Where do you look for your address books? Users who report losing one or the other have often lost the side pane in the Address Book. In the Address Book, make sure that View|Layout|Directory Pane is checked.

Upravil uživatel Zenos dne

dzaharia
dzaharia Autor dotazu
more options

Thank you for your answer Zenos,

I have a history.mab file, just not the Collected Addresses book when I open the addresses books in Thunderbird. I attached a screenshot of what I see when I open my contacts (sorry it is in french). The only book I see is Personnal Addresses (addresses personnelles).