Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

If email has been hacked, do I have to (also) change my address?

  • 1 odpověď
  • 2 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od FredMcD

greekyogurta
greekyogurta
more options

Thanks for any help. A friend's email was hacked. She has changed the password. The only damage she has found so far has been that emails were sent to people in her contact list. Along with the other things she is doing, does she also need to change her email address and get her an entirely new email account? Also, she was concerned about asking the question herself as she isn't sure if she would pass any virus to others. Do you know if she is right not to use the forum since this happened to her email? Does she need to change her email account/address?

I apologize if this isn't an appropriate question for this forum. Thanks.

Thanks for any help. A friend's email was hacked. She has changed the password. The only damage she has found so far has been that emails were sent to people in her contact list. Along with the other things she is doing, does she also need to change her email address and get her an entirely new email account? Also, she was concerned about asking the question herself as she isn't sure if she would pass any virus to others. Do you know if she is right not to use the forum since this happened to her email? Does she need to change her email account/address? I apologize if this isn't an appropriate question for this forum. Thanks.

Zvolené řešení

Some spammers use real e-mail addresses to cover the origin of their spams. If there is no more trouble, she is okay. But if the account gets spammed again, best to create another account. Then close the original AFTER alerting everyone in her address book, websites, Utilities, and so on.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

FredMcD
FredMcD
more options

Zvolené řešení

Some spammers use real e-mail addresses to cover the origin of their spams. If there is no more trouble, she is okay. But if the account gets spammed again, best to create another account. Then close the original AFTER alerting everyone in her address book, websites, Utilities, and so on.