We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

"send" button & "send now" options no longer workingworking

  • 2 odpovědi
  • 6 má tento problém
  • 5 zobrazení
  • Poslední odpověď od web-keeper-666

web-keeper-666
web-keeper-666
more options

Not sure if anyone else is having this problem but, since the last update I have noticed that the "send button" or the "send now" option from the menu. I have even tried using the keyboard shortcut but this no longer works when I try to send emails once completed.

I have found that the only way I can send emails is if I use the "send later" option via the menu or the keyboard shortcut.

Any assistance is greatly welcome

Not sure if anyone else is having this problem but, since the last update I have noticed that the "send button" or the "send now" option from the menu. I have even tried using the keyboard shortcut but this no longer works when I try to send emails once completed. I have found that the only way I can send emails is if I use the "send later" option via the menu or the keyboard shortcut. Any assistance is greatly welcome

Zvolené řešení

Hi web-keeper-666.

Thank you for contacting Mozilla Support. By default, Thunderbird has only one "Send" button, so I guess you have some add-on installed, something like Send Later, which might stopped working after the update.

To verify it, please to restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Please let us know, if the safe mode helped you to identify the issue, or if it still persists, so we can proceed with other steps accordingly.

Michal

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

Michal Stanke
Michal Stanke
more options

Zvolené řešení

Hi web-keeper-666.

Thank you for contacting Mozilla Support. By default, Thunderbird has only one "Send" button, so I guess you have some add-on installed, something like Send Later, which might stopped working after the update.

To verify it, please to restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Please let us know, if the safe mode helped you to identify the issue, or if it still persists, so we can proceed with other steps accordingly.

Michal

web-keeper-666
web-keeper-666 Autor dotazu
more options

Thanks for helping me. I was getting frustrated trying to work out what had happened.

So the issue was the following plugin, it would seem that its not compatible, and possibly it might have support discontinued, as it was "Last Updated: September 26, 2014", so I would say it may be dead, that's probably why it's not working properly with versions v45.0 & up of Thunderbird.

Secure Addressing 1.6 by Hiroya Matsuba https://addons.mozilla.org/en-GB/thunderbird/addon/secure-addressing/?src=api

Once again thanks for your prompt assistance.