Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I tried to install two more accounts with mozbackup while i already use 3 accounts. i replaced everything and now i can not restore my previous accounts

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od peteseim

more options

I already had a thunderbird with 2 pop3 accounts and a different type mail. I wanted to add 2 more accounts from 2 different pc's and i backed them up through moz backup. Then i tried to restore them to my thunderbird (the one i use the 3 mail accounts) and the new restore, deleted everything. Then i deleted the new account and tried to restore my latest backup, but the new email account always appears. i need to restore to my previous situation. thank you

I already had a thunderbird with 2 pop3 accounts and a different type mail. I wanted to add 2 more accounts from 2 different pc's and i backed them up through moz backup. Then i tried to restore them to my thunderbird (the one i use the 3 mail accounts) and the new restore, deleted everything. Then i deleted the new account and tried to restore my latest backup, but the new email account always appears. i need to restore to my previous situation. thank you

Zvolené řešení

Unless you have a backuppeteseim said

i need to restore to my previous situation. thank you

I do not think that is the case, I think a little lesson on profiles might just help more than anything else, as I think Mozbackup is add-in each of these "acounts" as a distinct profile and setting it as default. So I think you now have two or even three profiles. The issue will be to tell Thunderbird about them.

On the toolbar > Help > troubleshooting information and press the show button in the profile section.

in Windows explorer go up one level in the folders.to the folder profiles. Here I expect there to be multiple folder. If that is the case continue below.

         -----------ooO0Ooo-----------

Go to the add-on manager On the toolbar then  Add-ons


In the box to the right enter profile in the search box. That should locate the add-on ProfileSwitcher. Install it.

On the toolbar you will have two new entries,

Launch another profile and open profile manager.

Use the launch another profile menu. Are there options there for more than one profile? Select another

Any new profile you open will not have the switch profile menu items, so you will have to go through the adding of the add-on again for each profile.

I can not tell you which profile folder will be the one you like as "as before" you will have to just try them out and find the one you consider "yours".

Assuming that fixed it, what exactly are you trying to achieve? You may be able to "merge" mail from one profile into another, but it is a manual process using the import export tools add-on.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

But it is not a one click process by any stretch of the imagination.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

more options

Zvolené řešení

Unless you have a backuppeteseim said

i need to restore to my previous situation. thank you

I do not think that is the case, I think a little lesson on profiles might just help more than anything else, as I think Mozbackup is add-in each of these "acounts" as a distinct profile and setting it as default. So I think you now have two or even three profiles. The issue will be to tell Thunderbird about them.

On the toolbar > Help > troubleshooting information and press the show button in the profile section.

in Windows explorer go up one level in the folders.to the folder profiles. Here I expect there to be multiple folder. If that is the case continue below.

         -----------ooO0Ooo-----------

Go to the add-on manager On the toolbar then  Add-ons


In the box to the right enter profile in the search box. That should locate the add-on ProfileSwitcher. Install it.

On the toolbar you will have two new entries,

Launch another profile and open profile manager.

Use the launch another profile menu. Are there options there for more than one profile? Select another

Any new profile you open will not have the switch profile menu items, so you will have to go through the adding of the add-on again for each profile.

I can not tell you which profile folder will be the one you like as "as before" you will have to just try them out and find the one you consider "yours".

Assuming that fixed it, what exactly are you trying to achieve? You may be able to "merge" mail from one profile into another, but it is a manual process using the import export tools add-on.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

But it is not a one click process by any stretch of the imagination.

more options

Thank you very much